Returns & Refund Policy

7 DAY MONEY BACK GUARANTEE

Take the plunge and purchase a package with confidence! If within 7 days you have a change of heart or want to explore different options, no problem. We'll gladly refund your money without any hassle or questions. Your satisfaction is our priority!

Thank you for shopping at Deck Package.com. We truly appreciate your trust and aim to provide the best products and services. To ensure clarity and transparency, we would like to inform our valued customers of our returns and refund policy:

No Returns:

• All sales are final after the seven days. Given the unique nature of our products, we cannot accept returns or exchanges. We urge you to carefully review the product details, specifications, and sizing (if applicable) before making a purchase.

No Refunds:

• All sales are considered final after seven days of money down, and no refunds will be provided once a grace period is completed. In the event of a defective or incorrect item being delivered, please reach out to us immediately, and we will address the issue.

Damaged or Incorrect Products:

• If you receive a damaged item or an item different from what you ordered, please contact us within a specific timeframe (e.g., 7 days) of receiving the item. We will assess the situation and provide a suitable resolution which may include a replacement or store credit, depending on the circumstances.

Customer Service:

• For any concerns or queries related to your order, do not hesitate to contact us.
• (816)868-1403 or orders@deckpackage.com
• We prioritize your satisfaction and will do our utmost to ensure a smooth shopping experience.